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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Chase Roy (Call Of Doggys)

April 2, 2026

5  out of  5
rating by Chase Roy (Call Of Doggys)
"Best people to work with. They can and will do anything to make sure you get the coverage you want at the price you want."
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Tyler Coulter

April 2, 2026

5  out of  5
rating by Tyler Coulter
"Jim was very helpful, he went into extreme detail and broke it all down so and made absolutely certain i was getting the lowest possible price"
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Danielle Blevins

April 1, 2026

5  out of  5
rating by Danielle Blevins
"Amy Patton was very helpful in establishing new auto insurance. She made it so easy and seamless. Shopping for auto insurance is always a dreaded task for me but Amy made it so much better, even pleasurable. Her personality came through the phone and you could tell she was just a bundle of joy. Thank you Amy for making this a great experience for me!"
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Alexis Cochran

March 27, 2026

1  out of  5
rating by Alexis Cochran
"Told me to cancel the previous policy now aren’t covering me. Don’t recommend this company and or Jim. Awful."
We responded:
"Hi Alexis, I was concerned when I read your review and I don't see your name in our book of business. I assume you are leaving this review for someone else which is fine but I can't comment on a situation that I'm not sure who we are referring too. What I can say confidently is that Jim and or my agency is not awful. I know this by the rave reviews I get about Jim almost daily, from the over 100 5 star reviews I've gotten over the last 3+ years from customers all over Ohio and PA. I know my staff, the processes that I put in place and the strong work ethic we all have to make sure customers are taken care of to the best of our ability. When we take on new customers, we take the information that is given to us and submit it to the company. We don't make underwriting decisions from the office in anyway. If you or someone else doesn't like our office for some reason, that is your prerogative, but calling one of my best team members awful for something out of their control is not acceptable. I wish you the best going forward "
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Ralph Carsone

March 27, 2026

5  out of  5
rating by Ralph Carsone
"Working with Amy Patton has been such a positive experience. She made the whole process of switching from our previous provider simple and stress-free. She was very responsive, and easy to work with. It’s rare to find someone who is both professional and genuinely caring like she is. I would not hesitate to recommend her one bit."
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Stefanie Wainwright

March 23, 2026

5  out of  5
rating by Stefanie Wainwright
"Amy Patton went above and beyond for me when I was newly divorced and needed my own insurance for the first time. She was so patient to explain everything to me so I understood it fully. She was so helpful sending me personal reminders on important dates, and my payments. She also found the BEST price for my coverage, and did it so easily. She not only had all the expertise, knowledge and resourcefulness. She also gave me grace, peace, and friendship when I needed it so desperately. We remain friends today, and she finds ways to support and encourage me, even from hundreds of miles apart. Truly one of a kind. Highly recommend!!!"
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joseph burnside

March 12, 2026

5  out of  5
rating by joseph burnside
"Jim did a great job getting me auto insurance. 10/10 would recommend"
We responded:
"Hi Jospeh, thanks for letting us know how Jim did. Jim loves helping others with their insurance needs, please let us know how we can help going forward "
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Taylor Murphy

February 27, 2026

5  out of  5
rating by Taylor Murphy
"I recently switched to State Farm with the help of Amy Patton, she helped save me over $100 a month 🤯 we now have better coverage at a cheeper price! Amy was so easy to talk to and answered all my questions, and made switching so easy!"
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Monisha Higgins

February 25, 2026

5  out of  5
rating by Monisha Higgins
"Jim was nice and great communication"
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shavon pate

February 20, 2026

5  out of  5
rating by shavon pate
"With the policy and company I was with prior to switching to State Farm, the cost of being insured with them and the increase I would have to start paying next month, wouldn’t be feasible for me. Amy reached out to me after I entered my information online trying to get a better quote, and it was perfect timing! Other companies had reached out and were ignored, but it was something about the message she sent me. It was personable and it felt like she really wanted to help me. When we talked, she was patient, kind, knowledgeable, and answered all of my questions. The switch to State Farm saved me almost $60 a month. Thank you Amy and thank you State Farm!"
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Brianna Greene

February 19, 2026

5  out of  5
rating by Brianna Greene
"I talked with Jim today and couldn't have asked for someone better! It's so nice to talk to a normal person. He was so friendly, patient, and considerate. Explained every detail to me instead of just trying to get my money right away. He also happily answered all of my many questions :)"
We responded:
"Hey Brianna, this review is awesome! Thank you for taking the time to work with Jim, he said you were very easy to work with! "
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Jourdan Calhoun

February 10, 2026

5  out of  5
rating by Jourdan Calhoun
"Amy was fantastic to work with. She helped me through both my auto and homeowner policies, answered all of my questions, and explained everything clearly so I really understood my coverage. Super helpful and professional; I would highly recommend this group to anyone looking for insurance help."
We responded:
"Wow thank you for this awesome review Jourdan! Amy has a knack of going the extra mile to make sure that all your insurance is correct and she is also an awesome person. Thank you for being a customer and letting us know how we are doing!"
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Issac “Issac.Jay” Jay

February 9, 2026

5  out of  5
rating by Issac “Issac.Jay” Jay
"Jim was great super knowledgeable & helpful setting up my home insurance much appreciated jim!"
We responded:
"Hey Issac, thanks for letting us know how Jim did. I couldn't agree more with you, Jim is super knowledgeable and always goes out of his way to help customers with home, auto and life insurance. Thank you for being a customer and leaving us a review! "
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Shelva Colvin

January 7, 2026

5  out of  5
rating by Shelva Colvin
"He was very helpful during my transition. I appreciate his attentiveness and response time to my inquiries. He answered all my questions and ensured I had a complete understanding before moving forward. His customer service was great. I liked how he did not make me feel rushed or pressured when my making my decision. I would definitely refer him to others."
We responded:
"Hi Shelva, I love this review :-) It really embodies what we do here. We never put high pressure on people, I will not allow that at my office. We make sure all of our customers feel comfortable and are provided all the knowledge they need to make the decision that is right for them. Thank you for being a customer!"
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michael Binion

December 15, 2025

5  out of  5
rating by michael Binion
"Rob and his team are so friendly and provide great service! Highly recommend!"
We responded:
"Thanks Mike! "
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I Rahul

December 1, 2025

5  out of  5
rating by I Rahul
"Really enjoyed my conversation with Amy Patton — she helped me pick a policy that’s super convenient for me."
We responded:
"Thank you so much for your feedback. We strive to have these conversations daily to help our customers navigate the complex industry of insurance. "
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zenia haley

November 20, 2025

5  out of  5
rating by zenia haley
"I loved working with Jim. He was so helpful and made the transition to get insurance quick and easy. He was very supportive and nice."
We responded:
"Thank you Zenia, Jim does such an awesome job explaining coverages and being supportive and helpful throughout the whole process. Thank you for letting us know how Jim did! "
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Brent Prox

November 20, 2025

5  out of  5
rating by Brent Prox
"Highly Recommend! I worked with Amy Patton to get my home and auto insurance moved over to State Farm. She made the process painless and I'm saving a ton of money!"
We responded:
"WOOOHOOO, painless process and saving money, thats the best! Thanks for letting us know how Amy did for you, she is a rockstar "
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*.*

November 14, 2025

5  out of  5
rating by *.*
"Easy to work with. Exceptional service in so far as transitioning from one insurance carrier to another goes. Amy was fantastic to work with. No experience with claims at this time. Can fully recommend them over competitors such as All State or Progressive."
We responded:
"Hello! I means so much to me that my office was easy to work with. We pride ourselves on service and ease of doing business. Thanks for letting us know how Amy did :-) "
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Mike

November 11, 2025

5  out of  5
rating by Mike
"Jim helped save me a bunch of money by bundling auto with my existing home insurance. He also explained it in a way that made sense, which isn't easy with insurance."
We responded:
"Jim is so good at finding coverage that is affordable, thank you so much for letting us know how he did! "
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Holly Niotti

October 30, 2025

5  out of  5
rating by Holly Niotti
"Great Service. Thank you Jim Devine."
We responded:
"Hi Holli! Thanks for letting us know how Jim did. Jim always goes above and beyond, we love having him around the office "
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Dale Siciliano

October 20, 2025

5  out of  5
rating by Dale Siciliano
"Would highly recommend this agency. They were professional, and very helpful with our needs. They always were available and always answered their phone..They helped us with our move to Arizona by contacting a local agent in our new location."
We responded:
"Hi Dale, this means so much that you would leave this review. It was our pleasure helping you find a new home in AZ, but we will miss you! If you are back in the area stop by and say hello. We will think of you when we are stuck on the snow here :-) "
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Lisa Marie

October 20, 2025

5  out of  5
rating by Lisa Marie
"You cannot go wrong with Rob Hoy and his team. I’ve known Amy both personally and professionally for years. She’s very helpful, knowledgeable, and professional."
We responded:
"What an awesome review Lisa, thank you so much for leaving us such a nice message! Amy always goes above and beyond and we love having her at the office! "
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Diva Den

October 16, 2025

5  out of  5
rating by Diva Den
"I was looking for something different in car insurance, and I had talked to Amy Patton at State Farm she is phenomenal! She got my insurance cut in half literally in half with more coverage than the place I was at:-) I am so impressed with the service already Amy listened didn't try any normal insurance hoo-ha and she is the best very friendly helpful above and beyond her job thank you Amy Patton. Linda Hendricks"
We responded:
"Amy for the win! Amy is great at helping with all Life, Auto and Home Insurance, not only with coverage but price too. Thank you so much for letting us know how we did! "
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Langley Austing

October 16, 2025

5  out of  5
rating by Langley Austing
"Amy has been wonderful helping explain things to me, providing me with information, and checking in when the business of life makes me forget to finish things. Would highly recommend!"
We responded:
"Hi Langley, thanks for letting us know how Amy did! Amy is a rock star when it comes to auto, home and life insurance and goes above and beyond when explaining everything. I'm so happy to she was able to do all of this for you, please let us know if we can help in any other way "