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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jennifer Ford

August 12, 2026

5  out of  5
rating by Jennifer Ford
"Amy was Fantastic! Thorough with the details of my policies, prices, and discounts. She explained everything in a way that wasn’t salesy, she took care of me like a Good Neighbor!! I was dreading doing the insurance change thing, but she made the process enjoyable. She was clear, quick, patient and friendly. Also, she’s got me the cheapest rate I’ve ever had. Thank you Amy and State Farm team!"
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Colleen G Watts

August 9, 2026

5  out of  5
rating by Colleen G Watts
"Traci Pence, my insurance contact person, always makes sure I am well taken care of when it comes to insurance on my car and my apartment. She gave me good advice from the start. I recommend State Farm to anyone, Rob Hoy as an agent and Traci Pence to take care of you. Colleen G Watts"
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Kimberly DeNome

August 8, 2026

5  out of  5
rating by Kimberly DeNome
"Ask for AMY! She was so helpful, patient, and knowledgeable. She saved me a lot of money switching to State Farm with more coverage! Amy answered all my questions and explained the process. Not one time was I stressed or overwhelmed.
Thank you!"
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Olivia Seiber

August 6, 2026

5  out of  5
rating by Olivia Seiber
"Thank you Jim! Outstanding customer service. Very quickly and seamlessly handled a difficult situation. Definitely would recommend to everyone I know."
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Cindy Stishan

August 3, 2026

5  out of  5
rating by Cindy Stishan
"Amy helped save us over $400 on our car insurance!"
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Sabryna Phenicie

July 29, 2026

5  out of  5
rating by Sabryna Phenicie
"I've been loyal to Rob Hoy since he started servicing the Brookfield area. I've never had a bad experience with him or his office staff! Glad I can continue to service my policies with this group."
We responded:
"Huge Hugs!! This review means so much to me and the team, I shared it with everyone as soon as I saw read it this morning! Thank you for such kinds words :-) "
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Amy Frankford

July 27, 2026

5  out of  5
rating by Amy Frankford
"Great experience working with Amy over the last few years! Prices have increased with everything over the past few years, except my insurance. If you’re thinking of switching companies, contact Amy at Rob Hoy State Farm in Hubbard and the transition will be quick and smooth! Plus, you get to talk to a real person when you call! Amy is very informative and knowledgeable and will be able to answer any and all questions you may have"
We responded:
"Thank you for the review Amy, Amy at our office does a great job. We are happy to hear that the transition was super easy for you! "
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Jamie McCormick

July 24, 2026

5  out of  5
rating by Jamie McCormick
"I would recommend Amy Patton and this agency in Hubbard to everyone. Working with Amy makes dealing with anything insurance related easy . She always gets us the best rates and answers any questions and makes sure we understand our coverage. I’ll continue to use Amy for all of our personal and business coverages. And she’s the sweetest ❤️"
We responded:
"Hi Jamie, we agree with you about Amy, she is the sweetest! Amy does such a good job writing auto, home and life insurance, thank you so much for the awesome review!"
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Lauren S

July 24, 2026

5  out of  5
rating by Lauren S
"Everything about my experience with State Farm has been so positive! I saved over $300 a month on home insurance bundled with auto. Definitely recommend! And Amy helped me out a ton!"
We responded:
"Hey Lauren, saving 300 a month is awesome. I will have to call Amy and see if she can save me that much too :-) Thank you for the awesome review! "
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noelle knepper

July 23, 2026

5  out of  5
rating by noelle knepper
"Amy Patton answers any insurance questions i have in a way that helps me truly understand my coverage! I know i can contact her and expect a response super fast! She is an extremely caring person who goes above and beyond and truly cares about her clients needs. She is professional, knowledgeable, and took the time to explain all of my insurance options in a way that was easy to understand. I know i can trust her and I’ve had such a strong relationship bond with her over the years! I highly recommend her to anyone looking for outstanding customer service and insurance expertise!"
We responded:
"All of this review is so accurate for Amy, I get told this all the time and it never gets old. Thank you for the awesome review! "
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Andrew Barnett

July 23, 2026

5  out of  5
rating by Andrew Barnett
"Great experience with Amy. Walked me through step by step of what type of insurance I should go with and what plan to choose. Thank you Amy for all your help"
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Steven Pence

July 22, 2026

5  out of  5
rating by Steven Pence
"Traci was professional, efficient and overall excellent customer service."
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David Taylor

July 22, 2026

5  out of  5
rating by David Taylor
"Amy was very helpful when I was getting my boat insured and she was very patient with me because I did not have all the information I should have had"
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Kevin J Fox

July 22, 2026

5  out of  5
rating by Kevin J Fox
"Great service and communication"
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Bernie Griffith

July 22, 2026

5  out of  5
rating by Bernie Griffith
"I love dealing with this group. They are easy to understand and are quite knowledgeable. Nothing beats having a great local insurance agent who is easy to reach. Looking forward to working with them."
We responded:
"I wish I could give this review 2 thumbs up! Thank you for the kind words, it was really nice talking to you today and we are here to help you anytime! "
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Jennifer Marteny

July 19, 2026

5  out of  5
rating by Jennifer Marteny
"Jim was absolutely amazing to work with. Very caring, attentive and patient!"
We responded:
"Jim does an incredible job working on all lines of auto, motorcycle, life and home insurance! We are so happy that you left us a nice review! Thank you! "
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Shaunna Freeman

July 7, 2026

5  out of  5
rating by Shaunna Freeman
"I am truly so grateful for my experience with State Farm especially working with Amy Patton. As a business owner, opening my first shop, she made sure that I was receiving quality insurance and thought of things I didn’t even have on my radar to keep us safe! The rate was affordable, and she worked hard to ensure that I got the best results! Thank you so much!"
We responded:
"Thank you Shaunna. Amy is very passionate about working with business owners. I remember when I opened up shop how much there was to do and also the unexpected to get done, having people in your corner to help ease that pain is priceless! "
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Joshua Mckee

June 17, 2026

5  out of  5
rating by Joshua Mckee
"Amy was great to work with. She was able to cut my car insurance cost over half what I was previously paying and also got me great home insurance deal as well."
We responded:
"Wow, cutting your insurance cost by half is an amazing thing! Thank you for letting us know! "
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Megan Slagle

June 9, 2026

5  out of  5
rating by Megan Slagle
"A friend referred me to State Farm and Mr. Hoy's office. I ONLY SPOKE TO HUMANS! I wasn't sent to a call center out of state or an AI lady, I spoke to Amy and she was incredibly helpful, listened and answered all my silly questions about insuring my home and my car. She was thorough in asking all the questions about my home and was patient while I found some of the answers and even measured my fence (not that it would have mattered), but it mattered to me to measure it since she asked, so she waited. I switched from Nationwide and will be saving a ton of money. Thank you so much! Switching was painless and I wasn't ever put on "hold" if I was, we just conversed like humans. Thanks Again!"
We responded:
"Megan, this is the best review and I hear this all the time from customers. We thrive on customer service at my office, its the cornerstone of my business plan. When you call my office you talk to someone from my office and we always put a personal touch on the experience. We don't have all the answers but you can rest assured we will do our best to find them. Thank you so much for the awesome review, I love this one "
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christopher lewis

May 28, 2026

5  out of  5
rating by christopher lewis
"Phenomenal service. Amy was quick and prompt. I really appreciate StateFarm taking care of my needs."
We responded:
"Awesome Review Chris! Thank you so much, we always do our best to be prompt and thorough. Thank you for letting me know how Amy did "
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Phillip Lambert

May 21, 2026

5  out of  5
rating by Phillip Lambert
"Great customer service got everything figured out for me and helped me understand the policies that I was paying for and very polite"
We responded:
"Thank you so much Phillip for the positive review! It means so much to me and my team when we get this feedback. We go out of our way to have the best customer experience possible, if we can do anything else for you please reach out anytime"
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Shannan Jursa

May 13, 2026

1  out of  5
rating by Shannan Jursa
"In my experience, Rob was willing to overlook his staff using an elderly woman to provide her son's SSN and additional sensitive information to access his policies that were assigned to me. They then changes all of his information, address included, to that of his Mom, all to try and sell ONE auto policy. Fortunately for Rob, he found a way top sell a lot of life insurance policies (I have concerns) so @statefarm is willing to overlook his noncompliant practices. Instead, when I threatened to report this kind of activity to the State of Ohio Department of Insurance, MY contract was terminated. But congrats Rob, you are such a success..."
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Turaysia Rodgers

May 13, 2026

5  out of  5
rating by Turaysia Rodgers
"Amy was super nice and very helpful in helping me get full coverage insurance ☺️☺️"
We responded:
"Thank you Turaysia for the review! Amy is so very nice and helpful, we really enjoy having her on the team "
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max cardone

May 12, 2026

5  out of  5
rating by max cardone
"Gave me a great quote for exactly what I needed nothing more nothing less. Highly recommend"
We responded:
"Thank you Max for letting me know how my team is doing, I will pass on the positive review to them! "
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Shawn King

May 4, 2026

5  out of  5
rating by Shawn King
"Answered my questions openly and honestly! Great to have a local office to call with questions."
We responded:
"Thank you for seeing the value in having a local agent, we really appreciate the review. If we can help in any way please reach out "