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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jason Mackie

July 7, 2025

5  out of  5
rating by Jason Mackie
"Jim was absolutely wonderful and incredibly helpful in getting my fiancé and I auto insurance. So glad that we can rely on him. Thanks again!"
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Bobby Saine

July 2, 2025

4  out of  5
rating by Bobby Saine
"Amy was fantastic with helping me get switched to them with my mortgage and car insurance even though my insurance company was a pain to get a hold of anyone. Plus every time I send an email I either get a response quickly or a call back within one business day."
We responded:
"Wow, thanks for the awesome review Bobby. Amy told me all about you and how nice it was to work with you on your auto and home insurance. Please let us know how we can help going forward "
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Hanna Cooley

July 1, 2025

5  out of  5
rating by Hanna Cooley
"Very pleasant!! Jim was a very nice and made moving a wonderful experience with transferring auto and renters insurance. Definitely recommend this insurance company."
We responded:
"Thank you Hanna for letting us know how we are doing! Jim goes out of his way to make sure everything goes smoothly with new customers. "
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Alanna Hutchinson

June 28, 2025

5  out of  5
rating by Alanna Hutchinson
"Jim was helping me out and helping me understand the coverage and what would be best all the way around for me. Very consistent on making sure I got what I wanted."
We responded:
"Thank you Alanna for letting us know how Jim took care of you. Jim always goes above and beyond to help new customers transition to our office "
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Emmanuel Torgbo

June 6, 2025

5  out of  5
rating by Emmanuel Torgbo
"Amy has been great and honest,ready to genuinely help. Thank you"
We responded:
"Thank you so much for letting us know, Amy enjoyed working with you as well! "
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chris kirk

June 5, 2025

5  out of  5
rating by chris kirk
"Jim Devine got me a great price and helped me out a lot."
We responded:
"Thanks Chris, Jim was just telling me how much he enjoyed working with you last evening. Let us know how we can help you going forward"
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Helen Corbin

May 23, 2025

5  out of  5
rating by Helen Corbin
"Jim DeVine was very helpful and understood what insurance I was looking for. Thank you state farm"
We responded:
"Thank you so much Helen, we love hearing about the job we do here. We strive to be the best in the business, please let us know if you need anything going forward "
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Jaime McFarland

April 2, 2025

5  out of  5
rating by Jaime McFarland
"I just wished i would've contacted them earlier.Very professional and helpful thankyou Amy and crew"
We responded:
"Thank you so much Jamie for the review, Amy does a fantastic job and really enjoy having her in the office every day :-) Please let us know if we can help in any other way!"
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Cash Doerfer

March 13, 2025

5  out of  5
rating by Cash Doerfer
"Very professional and trustworthy."
We responded:
"Thank you for saying this about my agency. Trust in insurance is so important in our industry. We try and be the best in service and being professional and trustworthy is at the cornerstone of our mission! "
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Roseann Harvey

March 8, 2025

5  out of  5
rating by Roseann Harvey
"It was easy to transfer my ins with Jim Very helpful informative and answered all my questions I would recommend him"
We responded:
"Thanks for letting us know Roseann, Jim always goes out of his way to make the transition easy and smooth. If there is anything we can do to help please let us know! "
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Glenda Collins

February 21, 2025

2  out of  5
rating by Glenda Collins
"I was impressed with this office...I was able to increase my coverage for a lower rate. Amy explained everything, and even changed amounts to help me decide what coverage I wanted. Definitely recommend this office. So the change is this: unfortunately had to be towed 10/2024 and 4/ 2020. After the towing of 10/2024 state farm canceled my emergency roadside assistance....I will be 70 this year and that poses an issue for me."
We responded:
"I'm sorry you changed your rating on the local office here, unfortunately we don't make determination on coverages and underwriting, that is done from the corporate level. You changing your review to 2 stars does though hurt our local impact and this is an issue we cant control here. I hope you understand this and reconsider your star rating of my agency"
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Nick Civis

February 3, 2025

5  out of  5
rating by Nick Civis
"Amy at Rob Hoy State Farm Insurance responded to my request for information about insuring my vehicle. Her professional demeanor and sincere assurance State Farm would be able to accommodate my search for a reliable company led me to becoming a new patron. I am pleased with the insurance coverage their policy provided me. Amy is a true asset to the company and her profession. I thank her an State Farm for giving me a piece of mind in my search for vehicle insurance."
We responded:
"Wow Nick, this review is incredible, I love to hear all of this! Amy exels in her profession and we are lucky to have her on the team. If we can help in any other way please let us know! "
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Marcus Ahle

January 31, 2025

5  out of  5
rating by Marcus Ahle
"I couldn’t be happier with my recent switch to Rob and his team at State Farm! The entire process was incredibly straightforward, making it easy to transition with minimal effort. Their team members were always quick to respond to my questions, whether by phone or email, and they were friendly, patient, and truly knowledgeable. The best part is, I’m saving a substantial amount on my monthly premiums and getting the same coverage. If you’re looking for outstanding service, top-notch support, and real savings, I highly recommend making the switch to Rob and his State Farm team. Five stars all around!"
We responded:
"Wow, thank you so much for the awesome review. We take so much pride in our work making sure we properly cover families with auto, home and life insurance. Please reach out if we can help in any way! "
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Buffy Wyant

January 23, 2025

5  out of  5
rating by Buffy Wyant
"Great customer service!"
We responded:
"Thanks for letting us know! We strive to have the best service in town :-) "
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Michaela Cavin

January 22, 2025

5  out of  5
rating by Michaela Cavin
"Amy was so helpful every step of the way! She made the whole insurance process so simple and found us improved rates on our policies. Attentive and caring, would absolutely recommend her and Rob Hoy State Farm!"
We responded:
"Thank you Michaela for the fantastic review :-) Amy does a fantastic job, please let us know if we can help in any other way!"
Profile photo of Reed Patterson

Reed Patterson

January 22, 2025

5  out of  5
rating by Reed Patterson
"Amy Patton was great to work with. She made sure that I was able to find a comparable plan at a discounted rate after a negative experience with my last insurance team."
We responded:
"Thanks Reed for letting us know how we did! We love hearing from our customers and we strive to have the best service and experience that we can provide. Please let us know if we can help in any other way! "
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Tim Keenan

December 17, 2024

5  out of  5
rating by Tim Keenan
"Rob and Crew helped me set up my Drive Safe and Save Discount. They really stand out when it comes to customer service and insurance"
We responded:
"Thanks Tim, some times getting apps set up can be tricky but we are always here to help! We always appreciate your business and all the years we have worked with you"
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Larry felts

December 5, 2024

5  out of  5
rating by Larry felts
"Amy has been such a help to us, getting our property insured and navigating our many needs! She made the process so easy, answered all our questions, and has wonderful, personal customer service! Can’t recommend her enough!!"
We responded:
"Thank you so much for letting us know Larry. Amy does a fantastic job working with all of our customers and really works to hard to make sure our customers are protected! Thank you for telling us how she did! "
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MrChris

October 14, 2024

5  out of  5
rating by MrChris
"Friendly people and fantastic service. I got a really good rate. Definitely recommend."
We responded:
"Thank you for letting us know how we did. We strive to get the best rates for everyone while making sure that your coverage fits your needs. Please let us know if we can help you out with! "
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Tommy Fought

September 16, 2024

5  out of  5
rating by Tommy Fought
"I can't say enough great things about Rob Hoy and his team at Rob Hoy State Farm Insurance! Rob not only provided excellent customer service, but he also saved me a significant amount of money. After being with Nationwide for 17 years and having their “loyalty discount” I made the switch to State Farm with Rob. I’m now saving $783 a year on my truck and $341 a year on my auto and boat policies. Rob made the entire process easy and explained everything in a clear, straightforward way. If you're looking for an agent who is professional, knowledgeable, and truly works to save you money, I highly recommend Rob Hoy at State Farm. It’s been an absolute pleasure working with him!"
We responded:
"Hey Tommy, thanks for this awesome review. I'm so happy we could save you so much on auto and boat insurance, it was a pleasure working with you! Let us know if there is anything we can do to help into the future! "
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Cynthia Swegard

August 30, 2024

5  out of  5
rating by Cynthia Swegard
"Amy was very polite and professional, she helped me very much, Thank you Amy!"
We responded:
"Thank you Cynthia for letting us know how we did. Amy is always polite and professional, and we love having her at the office. She goes above and beyond when helping customers with auto, home and life insurance. If we can help in any other way please reach out anytime"
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Keandre Bowers

August 19, 2024

5  out of  5
rating by Keandre Bowers
"Amy was a very nice lady and very helpful, help me understand my coverage and answered all of my questions I needed to know thanks Amy."
We responded:
"Amy does such a good job explaining coverages so everyone is on the same page with what they are buying. Thank you so much for letting us know about your experience!"
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william rennie

August 9, 2024

5  out of  5
rating by william rennie
"Very helpful and easy to work with. Taking care of my new policy was very quick and efficient."
We responded:
"Thank you for letting us know William, we are honored to work with you as well. If we can help in any way, please let us know!"
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Karen Wirtz

July 31, 2024

5  out of  5
rating by Karen Wirtz
"Thanks to Rob for his support and professional help with my family. He is all about helping the community. Give him a call, you won’t be disappointed!"
We responded:
"Thank you for the kind words Karen! "
Profile photo of Mira Knapp

Mira Knapp

July 25, 2024

5  out of  5
rating by Mira Knapp
"Extremely helpful and so kind! I highly recommend especially as a younger person getting started!"
We responded:
"Hi Mira, thank you so much for the feedback! We strive to give the best service possible, Amy said she really enjoyed working with you! "