State Farm® Insurance Agent Rob Hoy

"Great customer service got everything figured out for me and helped me understand the policies that I was paying for and very polite"

"In my experience, Rob was willing to overlook his staff using an elderly woman to provide her son's SSN and additional sensitive information to access his policies that were assigned to me. They then changes all of his information, address included, to that of his Mom, all to try and sell ONE auto policy. Fortunately for Rob, he found a way top sell a lot of life insurance policies (I have concerns) so @statefarm is willing to overlook his noncompliant practices. Instead, when I threatened to report this kind of activity to the State of Ohio Department of Insurance, MY contract was terminated. But congrats Rob, you are such a success..."

"Amy was super nice and very helpful in helping me get full coverage insurance ☺️☺️"

"Gave me a great quote for exactly what I needed nothing more nothing less. Highly recommend"

"Answered my questions openly and honestly! Great to have a local office to call with questions."

"Best people to work with. They can and will do anything to make sure you get the coverage you want at the price you want."

"Jim was very helpful, he went into extreme detail and broke it all down so and made absolutely certain i was getting the lowest possible price"

"Amy Patton was very helpful in establishing new auto insurance. She made it so easy and seamless. Shopping for auto insurance is always a dreaded task for me but Amy made it so much better, even pleasurable. Her personality came through the phone and you could tell she was just a bundle of joy. Thank you Amy for making this a great experience for me!"

"Told me to cancel the previous policy now aren’t covering me. Don’t recommend this company and or Jim. Awful."

"Working with Amy Patton has been such a positive experience. She made the whole process of switching from our previous provider simple and stress-free. She was very responsive, and easy to work with. It’s rare to find someone who is both professional and genuinely caring like she is. I would not hesitate to recommend her one bit."

"Amy Patton went above and beyond for me when I was newly divorced and needed my own insurance for the first time. She was so patient to explain everything to me so I understood it fully. She was so helpful sending me personal reminders on important dates, and my payments. She also found the BEST price for my coverage, and did it so easily. She not only had all the expertise, knowledge and resourcefulness. She also gave me grace, peace, and friendship when I needed it so desperately. We remain friends today, and she finds ways to support and encourage me, even from hundreds of miles apart. Truly one of a kind. Highly recommend!!!"

"Jim did a great job getting me auto insurance. 10/10 would recommend"

"I recently switched to State Farm with the help of Amy Patton, she helped save me over $100 a month 🤯 we now have better coverage at a cheeper price! Amy was so easy to talk to and answered all my questions, and made switching so easy!"

"Jim was nice and great communication"

"With the policy and company I was with prior to switching to State Farm, the cost of being insured with them and the increase I would have to start paying next month, wouldn’t be feasible for me. Amy reached out to me after I entered my information online trying to get a better quote, and it was perfect timing! Other companies had reached out and were ignored, but it was something about the message she sent me. It was personable and it felt like she really wanted to help me. When we talked, she was patient, kind, knowledgeable, and answered all of my questions. The switch to State Farm saved me almost $60 a month. Thank you Amy and thank you State Farm!"

"I talked with Jim today and couldn't have asked for someone better! It's so nice to talk to a normal person. He was so friendly, patient, and considerate. Explained every detail to me instead of just trying to get my money right away. He also happily answered all of my many questions :)"

"Amy was fantastic to work with. She helped me through both my auto and homeowner policies, answered all of my questions, and explained everything clearly so I really understood my coverage. Super helpful and professional; I would highly recommend this group to anyone looking for insurance help."

"Jim was great super knowledgeable & helpful setting up my home insurance much appreciated jim!"

"He was very helpful during my transition. I appreciate his attentiveness and response time to my inquiries. He answered all my questions and ensured I had a complete understanding before moving forward. His customer service was great. I liked how he did not make me feel rushed or pressured when my making my decision. I would definitely refer him to others."

"Rob and his team are so friendly and provide great service! Highly recommend!"

"Really enjoyed my conversation with Amy Patton — she helped me pick a policy that’s super convenient for me."

"I loved working with Jim. He was so helpful and made the transition to get insurance quick and easy. He was very supportive and nice."

"Highly Recommend! I worked with Amy Patton to get my home and auto insurance moved over to State Farm. She made the process painless and I'm saving a ton of money!"

"Easy to work with. Exceptional service in so far as transitioning from one insurance carrier to another goes. Amy was fantastic to work with. No experience with claims at this time. Can fully recommend them over competitors such as All State or Progressive."

"Jim helped save me a bunch of money by bundling auto with my existing home insurance. He also explained it in a way that made sense, which isn't easy with insurance."