State Farm® Insurance Agent Rob Hoy
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Jonathan Negron
September 22, 2026
"I’ve been doing business with Rob Hoy and his team for almost 5 years and I would recommend this agency to anyone who would listen. Very attentive very knowledgeable and willing to go above and beyond the call of duty to get answers to your questions. Special shoutout to Jim there at the office for all of his recent help!"
Jessica Ramdin
September 22, 2026
"Amy was beyond helpful in switching both my auto and home policy over to State Farm. She was easy to get ahold of, and very efficient with getting everything I needed for a new car purchase. Night and day from my previous insurance experience!!"
Cherokee Wolf
September 17, 2026
"Have had State Farm for years but needed to bundle cars and add a few things at the house. Traci explained everything and what they needed, I got a quote very quickly for the cars. I sent in everything she requested. Very friendly, professional and efficient. Best part saved us money!! Thank You"
Tim Eyler
September 14, 2026
"Exceptional service. Reached out over the weekend and received a call first thing Monday morning. Smooth sailing throughout the process, and great communication. Great team to work with."
"Hey Tim, I love reading these reviews! This is exactly what we try and do everyday. Communication and service is our #1 priority, thank you for letting me know how Amy did and welcome to the agency! "
Melanie Smith
September 11, 2026
"Rob is great. He went out of my way to help me find solutions and think outside the box so that I can protect my family to the fullest."
"Thanks Melanie :-) It's always a pleasure talking with you about insurance "
Ali Ejaz
September 3, 2026
"Great service. Jim was a great help and walked me through the process! Great competitive pricing."
"Thank you so much Ali for the great review. Jim gets rave reviews at my office, he always takes his time with new customers and makes the process easy! Thank you for letting me know how he did! "
Carol Burke
August 20, 2026
"We have car and home owners insurance. Amy was wonderful from the first phone call! She was thorough, explained the policies and saved us literally hundreds of dollars on both! Have been very pleased with our service"
"Thank you so much for the kind words! We’re thrilled to hear that Amy took great care of you and was able to help you save on both your auto and homeowners insurance. We truly appreciate you trusting our agency with your insurance needs and look forward to taking care of you for many years to come!"
Kimberly Rydarowicz
August 19, 2026
"I had State Farm for 20 years, paid them enough money to buy a new vehicle. They raised my rates every 6 months 100+ dollars with no explanation (mind you I’ve never had any tickets or filed any claims) When I asked for reasoning I was told it was a corporate level decision. Switched over to liberty mutual and have cut my cost by over 100$ and that’s with adding renters insurance! I would never recommend State Farm."
"Thank you for being a customer for 20 years. We’re sorry to hear you were disappointed with your most recent renewal. While insurance rates can change for a number of reasons, in this case there were also changes to the policies on the account that affected eligibility for several discounts that had previously been applied. Prior to those changes, your premiums had not been increasing by $100+ at each renewal; in fact, the previous renewal resulted in a decrease.
We understand that price is an important consideration and respect your decision to find coverage that works best for you. We do wish we had done a better job of explaining the specific reasons for the change when you contacted us, and we appreciate the many years you allowed our agency to serve you. Thank you also for providing an excellent training opprotunity with my team."
Christine M. Sweeney
August 19, 2026
"I have had nothing but an outstanding experience with Rob Hoy and Amy Patton! From the beginning, they have provided excellent support. It made me feel like more than just a policyholder. They took time to listen, and understand my individual needs.
Recently, I stopped in the office without an appointment to refer my parents. What stood out most during that office visit was the way that Amy made me feel Comfortable. I never felt rushed. Amy Exhibited a genuine care for myself and for my parents needs.
I would highly recommend!"
"Thank you so much for this wonderful review! It means a lot to both Amy and me to hear that you’ve felt listened to, cared for, and never rushed. We truly believe insurance should be about more than just policies—it’s about taking care of people. We also really appreciate you trusting us enough to refer your parents to our agency. That is one of the greatest compliments we can receive. Thank you for allowing us to take care of you and your family!"
Diane Robertson
August 18, 2026
"Love Jim very clear and explanations"
"Thank you for the great review! We’re so glad Jim was able to make everything clear and easy to understand. We appreciate you choosing our agency and are happy to hear you’ve had a great experience with our team. We look forward to continuing to take great care of you!"
Jennifer Ford
August 12, 2026
"Amy was Fantastic! Thorough with the details of my policies, prices, and discounts. She explained everything in a way that wasn’t salesy, she took care of me like a Good Neighbor!! I was dreading doing the insurance change thing, but she made the process enjoyable. She was clear, quick, patient and friendly. Also, she’s got me the cheapest rate I’ve ever had. Thank you Amy and State Farm team!"
"Thank you so much for the wonderful review! We love hearing that Amy made what can sometimes feel like a stressful process easy and enjoyable. She does a fantastic job taking the time to explain coverage, discounts, and options without making anyone feel pressured. We’re especially glad she was able to find you a great rate while making sure you felt comfortable with your coverage. Thank you for trusting Amy and our team—we’re happy to have you as part of our agency family!"
Colleen G Watts
August 9, 2026
"Traci Pence, my insurance contact person, always makes sure I am well taken care of when it comes to insurance on my car and my apartment. She gave me good advice from the start. I recommend State Farm to anyone, Rob Hoy as an agent and Traci Pence to take care of you. Colleen G Watts"
"Colleen, thank you so much for the kind words and recommendation! We’re so glad to hear that Traci continues to take great care of you and has been a trusted resource for your auto and renters insurance. We’re fortunate to have her on our team! Thank you for trusting our agency with your insurance needs—we truly appreciate having you as a customer!"
Kimberly DeNome
August 8, 2026
"Ask for AMY! She was so helpful, patient, and knowledgeable. She saved me a lot of money switching to State Farm with more coverage! Amy answered all my questions and explained the process. Not one time was I stressed or overwhelmed.
Thank you!"
"Thank you so much for the great review! Amy does an amazing job making insurance easy to understand and making sure our customers feel comfortable throughout the process. We’re so glad she was able to answer all your questions, increase your coverage, and save you money at the same time! Thank you for choosing our agency and trusting Amy and our team to take care of you. We truly appreciate your business!"
Olivia Seiber
August 6, 2026
"Thank you Jim! Outstanding customer service. Very quickly and seamlessly handled a difficult situation. Definitely would recommend to everyone I know."
"Thank you for the great review! We’re so glad Jim was able to step in and make a difficult situation quick and seamless for you. We appreciate your trust in our team, and your recommendation means a lot to us. Thank you for choosing our agency!"
Cindy Stishan
August 3, 2026
"Amy helped save us over $400 on our car insurance!"
"We love hearing that! Saving over $400 on car insurance is a big win! Thank you for trusting Amy and our team to help with your coverage. We truly appreciate your business and are so glad to have you with our agency!"
Sabryna Phenicie
July 29, 2026
"I've been loyal to Rob Hoy since he started servicing the Brookfield area. I've never had a bad experience with him or his office staff! Glad I can continue to service my policies with this group."
"Huge Hugs!! This review means so much to me and the team, I shared it with everyone as soon as I saw read it this morning! Thank you for such kinds words :-) "
Amy Frankford
July 27, 2026
"Great experience working with Amy over the last few years! Prices have increased with everything over the past few years, except my insurance. If you’re thinking of switching companies, contact Amy at Rob Hoy State Farm in Hubbard and the transition will be quick and smooth! Plus, you get to talk to a real person when you call! Amy is very informative and knowledgeable and will be able to answer any and all questions you may have"
"Thank you for the review Amy, Amy at our office does a great job. We are happy to hear that the transition was super easy for you! "
Jamie McCormick
July 24, 2026
"I would recommend Amy Patton and this agency in Hubbard to everyone. Working with Amy makes dealing with anything insurance related easy . She always gets us the best rates and answers any questions and makes sure we understand our coverage. I’ll continue to use Amy for all of our personal and business coverages. And she’s the sweetest ❤️"
"Hi Jamie, we agree with you about Amy, she is the sweetest! Amy does such a good job writing auto, home and life insurance, thank you so much for the awesome review!"
Lauren S
July 24, 2026
"Everything about my experience with State Farm has been so positive! I saved over $300 a month on home insurance bundled with auto. Definitely recommend! And Amy helped me out a ton!"
"Hey Lauren, saving 300 a month is awesome. I will have to call Amy and see if she can save me that much too :-) Thank you for the awesome review! "
noelle knepper
July 23, 2026
"Amy Patton answers any insurance questions i have in a way that helps me truly understand my coverage! I know i can contact her and expect a response super fast! She is an extremely caring person who goes above and beyond and truly cares about her clients needs. She is professional, knowledgeable, and took the time to explain all of my insurance options in a way that was easy to understand. I know i can trust her and I’ve had such a strong relationship bond with her over the years! I highly recommend her to anyone looking for outstanding customer service and insurance expertise!"
"All of this review is so accurate for Amy, I get told this all the time and it never gets old. Thank you for the awesome review! "
Andrew Barnett
July 23, 2026
"Great experience with Amy. Walked me through step by step of what type of insurance I should go with and what plan to choose. Thank you Amy for all your help"
"Thank you for the great review! We’re so glad Amy took the time to walk you through your options step by step and helped you find the coverage that was right for you. Making insurance simple and easy to understand is exactly what we strive for. Thank you for trusting Amy and our team with your auto and life insurance!"
Steven Pence
July 22, 2026
"Traci was professional, efficient and overall excellent customer service."
"Thank you for the great review! We’re so glad Traci provided you with professional, efficient, and excellent service. She’s a valuable part of our team, and we appreciate you taking the time to recognize her. Thank you for trusting our agency!"
David Taylor
July 22, 2026
"Amy was very helpful when I was getting my boat insured and she was very patient with me because I did not have all the information I should have had"
"Thank you for the kind review! We’re glad Amy was able to make getting your boat insured an easy experience. She’s always happy to take the time to help, and no worries about not having everything ready—that’s what we’re here for! We appreciate you trusting our agency and hope you get plenty of great days out on the water!"
Kevin J Fox
July 22, 2026
"Great service and communication"
"Thank you for the great review! We’re happy to hear you had a great experience with our service and communication and found a great price for your auto and renters insurance. We appreciate you choosing our agency and look forward to continuing to take great care of you!"
Bernie Griffith
July 22, 2026
"I love dealing with this group. They are easy to understand and are quite knowledgeable. Nothing beats having a great local insurance agent who is easy to reach. Looking forward to working with them."
"I wish I could give this review 2 thumbs up! Thank you for the kind words, it was really nice talking to you today and we are here to help you anytime! "