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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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MrChris

October 14, 2024

5  out of  5
rating by MrChris
"Friendly people and fantastic service. I got a really good rate. Definitely recommend."
We responded:
"Thank you for letting us know how we did. We strive to get the best rates for everyone while making sure that your coverage fits your needs. Please let us know if we can help you out with! "
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Glenda Collins

October 4, 2024

5  out of  5
rating by Glenda Collins
"I was impressed with this office...I was able to increase my coverage for a lower rate. Amy explained everything, and even changed amounts to help me decide what coverage I wanted. Definitely recommend this office."
We responded:
"Thank you so much for letting us know how your experience was with us! We strive to have the best customer service in the area, please let us know how we can help going forward! "
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Tommy Fought

September 16, 2024

5  out of  5
rating by Tommy Fought
"I can't say enough great things about Rob Hoy and his team at Rob Hoy State Farm Insurance! Rob not only provided excellent customer service, but he also saved me a significant amount of money. After being with Nationwide for 17 years and having their “loyalty discount” I made the switch to State Farm with Rob. I’m now saving $783 a year on my truck and $341 a year on my auto and boat policies. Rob made the entire process easy and explained everything in a clear, straightforward way. If you're looking for an agent who is professional, knowledgeable, and truly works to save you money, I highly recommend Rob Hoy at State Farm. It’s been an absolute pleasure working with him!"
We responded:
"Hey Tommy, thanks for this awesome review. I'm so happy we could save you so much on auto and boat insurance, it was a pleasure working with you! Let us know if there is anything we can do to help into the future! "
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Cynthia Swegard

August 30, 2024

5  out of  5
rating by Cynthia Swegard
"Amy was very polite and professional, she helped me very much, Thank you Amy!"
We responded:
"Thank you Cynthia for letting us know how we did. Amy is always polite and professional, and we love having her at the office. She goes above and beyond when helping customers with auto, home and life insurance. If we can help in any other way please reach out anytime"
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Keandre Bowers

August 19, 2024

5  out of  5
rating by Keandre Bowers
"Amy was a very nice lady and very helpful, help me understand my coverage and answered all of my questions I needed to know thanks Amy."
We responded:
"Amy does such a good job explaining coverages so everyone is on the same page with what they are buying. Thank you so much for letting us know about your experience!"
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william rennie

August 9, 2024

5  out of  5
rating by william rennie
"Very helpful and easy to work with. Taking care of my new policy was very quick and efficient."
We responded:
"Thank you for letting us know William, we are honored to work with you as well. If we can help in any way, please let us know!"
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Karen Wirtz

July 31, 2024

5  out of  5
rating by Karen Wirtz
"Thanks to Rob for his support and professional help with my family. He is all about helping the community. Give him a call, you won’t be disappointed!"
We responded:
"Thank you for the kind words Karen! "
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Mira Knapp

July 25, 2024

5  out of  5
rating by Mira Knapp
"Extremely helpful and so kind! I highly recommend especially as a younger person getting started!"
We responded:
"Hi Mira, thank you so much for the feedback! We strive to give the best service possible, Amy said she really enjoyed working with you! "
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Teressa Dunlap

July 17, 2024

5  out of  5
rating by Teressa Dunlap
"Amy Cavin worked hard to get me home and auto insurance that fit my budget. Very knowledgeable and nice lady."
We responded:
"Amy does an incredible job everyday helping our customers get the best rates while also educating them on what their coverage does for them. I'm very proud of my staff here at our agency, thank you for letting us know about the awesome job she did on your home and auto insurance. If there is anything else we can ever help with please reach out! "
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Rebecca Renz

July 12, 2024

5  out of  5
rating by Rebecca Renz
"I highly recommend!"
We responded:
"Thanks Rebecca, Jim from my office was just talking about how nice it was working with you! If we can help you in any other way with your insurance, please reach out anytime :-) "
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Michael Hicks

June 30, 2024

5  out of  5
rating by Michael Hicks
"Very friendly staff. Very competent."
We responded:
"Thank you Michael, we enjoy working with you too! "
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Patti Spisak

June 19, 2024

5  out of  5
rating by Patti Spisak
"My husband and I were in the market for life insurance. Rob Hoy and his firm came highly recommended. We worked with Rob to get the life insurance we both needed and at a very affordable cost. We enjoyed working with Rob and will again in the future!!"
We responded:
"Patti, thank you so much for the review, I really enjoyed meeting with you and Wally on life insurance. If I can help I anyway, please let me know. "
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Laurie Baumholtz

May 8, 2024

5  out of  5
rating by Laurie Baumholtz
"I worked with Amy Cavin for my car insurance. I am saving $75.50 a month. More importantly was my experience with her. Not only is Amy knowledgeable, but also friendly and honest. I have since referred my partner to Amy. We are now not only celebrating big savings on both cars, but also on our home insurance. I will be referring Amy and State Farm to everyone who asks me who I am using for insurance. I have never used an agent before. So pleased with my experience with this organization."
We responded:
"Laurie, this review brought the biggest smile on my face! I really appreciate your feedback and I'm excited that we saved you and your partner so much money on your home and auto insurance. Amy does a really good job working with new customers on their insurance and helps make the transition easy. If we can help in any other way please don't hesitate to call us"
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Rob Donahue

May 6, 2024

5  out of  5
rating by Rob Donahue
"Rob and his staff are a joy to work with!"
We responded:
"Thank you Rob, we appreciate the feedback! "
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Jennifer Underwood

April 17, 2024

5  out of  5
rating by Jennifer Underwood
"Great experience with Jim at State Farm. Helpful, easy and friendly!"
We responded:
"Hi Jennifer, thank you so much for letting us know about your experience. Jim enjoyed working with you and I'm really happy to hear it was easy to get done. We strive to give the best service possible and if there is anything else we can help you with please don't hesitate to call!"
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alena vollmer

April 16, 2024

5  out of  5
rating by alena vollmer
"We switched to State Farm with Rob about 6 months ago. Right away we saved half on our premiums. Recently we had a break down 90 minutes from home and what turned out to be rodent damage to the wiring. State Farm was amazing from the first call to road side assistance. They sent an estimator out right away to approve the repair. Family car is back and good as new. Without Rob and State Farm, this would have been so much worse."
We responded:
"Thank you for letting us know about your experience with our office and State Farm, we are always happy to help in any way to make sure your transition to our company is smooth and that the claims process is a success. Saving money is also a bonus :-) We appreciate the feedback! "
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heather browning

April 14, 2024

5  out of  5
rating by heather browning
"Just moved up from Florida and they helped make my insurance change stress free"
We responded:
"Hi Heather, welcome to Ohio! It's always great to hear that we can give you a stress free experience when moving your insurance state to state. If we can help in any other way please reach out to us! "
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Jennifer Morris

March 14, 2024

5  out of  5
rating by Jennifer Morris
"My agent was Jim, and he was so helpful! The process was quick and easy and my rate for auto and renters was very affordable"
We responded:
"Thats so great to hear. Jim does an awesome job helping new clients set up their insurance and we get told all the time he makes it so easy. We really enjoy having Jim at the office, please let us know if we can help in any other way! "
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Robin Miller

March 7, 2024

5  out of  5
rating by Robin Miller
"Rob Hoy did an excellent job of providing a timely response for home, auto, and umbrella protection. Saved me hundreds !! Thanks!"
We responded:
"Thanks Robin, I'm so happy to hear that we could save hundreds on your auto, home and umbrella insurance! It's been awesome working with you :-) "
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Jennifer Jefferson-Beard

February 27, 2024

5  out of  5
rating by Jennifer Jefferson-Beard
"Jim is a very good agent, and very nice and personable gentleman! He is a very down to earth person. He makes you feel like you are important and that he really cares. I feel that he is trustworthy!"
We responded:
"Hi Jennifer, thank you for letting us know how we did :-) Jim is a great guy and an awesome insurance agent. He really takes his time and makes sure things are correct and we appreciate all he does for our office. If there is anything else we can do to help you please let us know! "
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Jennifer Ditmyer

February 14, 2024

5  out of  5
rating by Jennifer Ditmyer
"Great experience - quick and easy! Jim was very helpful, answered all my questions, and got me set up in just a few minutes!"
We responded:
"Thanks for letting us know Jennifer! Jim does an incredible job with explaining insurance coverages and tries to make it as easy as possible for all our customers. If we can help in any other way please reach out anytime! "
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E T

February 5, 2024

5  out of  5
rating by E T
"Amy was very easy to work with and very helpful. No complaints at all!"
We responded:
"Thank you Emmanuel for the review. Amy is very easy to work with and is always helpful. She is a big part of the team and I appreciate you recognizing her in your review! "
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Logan Elliston

January 31, 2024

5  out of  5
rating by Logan Elliston
"I had the best experience dealing with Amy Cavin. She answered all my questions and got me set up with the best deal on my auto coverage. I shopped around many places and no one could touch the rates I received through State Farm. I recommend her and the team at State Farm in Hubbard for all your insurance needs! Thank you Amy!!"
We responded:
"Thank you Logan for telling us about your experience and i'm happy to hear we saved you so much on your auto insurance. Amy goes out of her way everyday to make sure all of our customers have a positive experience. If we can help in anyway going forward please reach out. "
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Andrew Whitmer

January 26, 2024

5  out of  5
rating by Andrew Whitmer
"Painless experience, with excellent service from Jim! Great quote too - saved me a ton. Highly recommend!"
We responded:
"Thank you for the review Andrew! Jim always does an incredible job and makes it as painless as possible, thank you for telling us about your experience. "
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Alicia Veliz

January 18, 2024

5  out of  5
rating by Alicia Veliz
"You need to be informed especially if you have a good driving record because you will save BIG at State Farm especially with this very nice and very informative sweet lady Amy that saved me a bundle when I decided to cover my vehicles and home. These days it's very hard to save a dollar. Amy I'm not sure if I'm allowed to specify how much exactly I saved so you can delete it but I'm going to put it in as a round figure I'm saving half a grand which is really helping me a whole lot"
We responded:
"Wow Alicia we love to hear how much money we saved on your auto and home insurance. Amy is very sweet and does a tremendous job at my agency. If we can help in anyway going forward please let us know! "